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Keynote Theater 1

Hear from the professionals who will bring you the latest from the ecommerce & product sourcing sector, as well as the industry leaders who will give you their take on what’s going to be changing the industry for the better in 2025. Our keynote speakers will offer you invaluable advice and will use their knowledge and expertise to help you grow your business. Make sure you don’t miss out!

    • Wednesday

      Keynote Speaker: Justin Honaman

      Justin Honaman - Amazon, Inc.

      Accelerating Innovation in Retail & Consumer Goods

      11.00 - 11.30

      In the last three years, the retail industry has experienced growth that would normally take almost a decade by pre-pandemic standards. With this explosive growth comes accelerated innovation in retail capabilities, advancements in consumer product manufacturing and supply chain processes, rapid advancement of ecommerce, an explosion of new start-up brands, and rapid adoption of cloud and new data/analytics/AI capabilities. In this presentation, we will highlight the top trends spanning Retail and Consumer Products and how worldwide brands are accelerating innovation.

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      Keynote Speaker: Paul Ganz

      Paul Ganz - The Home Depot

      Impact of Supply Chain on Shrink and Customers

      11.45 - 12.15

      Paul will share a commentary on how supply chain processes can impact customer experience, in stock and overall brand experiences. The world of interconnected retail has changed the retail landscape and expose retailers to risks of shrink and lost sales. Awareness is the key and through this discussion Paul will offer his insights into taking a different point of view by looking through supply chain and retail operations.

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      Keynote Speaker: Nicholas Borsotto

      Nicholas Borsotto - Lenovo

      The AI Revolution in Retail: Learn how retailers are starting & scaling their AI initiatives

      12.30 - 13.00

      In this session we'll unpack 5 key imperatives to developing an effective AI strategy and showcase practical examples of how retailers of any size can get started today. We'll cut through the hype and look at real-world solutions ranging from loss prevention to store analytics and event digital assistance that can supercharge your workforce, improve efficiencies and give your retail organization a competitive advantage.

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      Keynote Speaker: Phil Pench

      Phil Pench - DHL eCommerce

      Your Options for the End of the Supply Chain

      13.15 - 13.45

      The back end of the supply chain is the most fragmented area. The options can be overwhelming when choosing inventory origins, 3PL's or your own DC's, carriers, delivery solutions, and their associated costs. I will go over some of the trends taking place, along with the plethora of options, some pitfalls to avoid, and break them down into a summary of recommendations to conclude.

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